Privacy Policy

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Verdana Naturals Pty Ltd (ABN 54 781 362 094), trading as Wristwrist ("we", "us", "our"), operates the website at wristwrist.world. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following personal information when you use our website or place an order:

Order enquiries: full name and phone number submitted via the order form.
Contact form: name, email address and your message.
Automatically collected: IP address, browser type, pages visited and time spent - via cookies and analytics tools, only where you have provided consent.

We do not collect payment card details online. Payment is made in cash or by card to the delivery person.

2. How We Use Your Information

To call and confirm your order, arrange delivery and answer your enquiries.
To respond to contact form messages.
To improve the website and our service (analytics, with consent).
To show relevant advertising (marketing cookies, with consent).

3. Legal Basis for Processing

We process your information on the following bases: fulfilment of your order request (contract); compliance with Australian law; your explicit consent (for analytics and marketing cookies); and our legitimate interest in operating and improving this website.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

Delivery partners to fulfil your order.
Google LLC - for analytics and advertising services (where consent is given). Google may process your data outside Australia.
Regulatory or law enforcement authorities if required by law.

5. Data Security

We take reasonable steps to protect your information from misuse, interference, loss and unauthorised access. All data in transit is encrypted via HTTPS/TLS.

6. Your Rights

Under the Privacy Act 1988 and the APPs, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information (where no legal obligation requires retention).
Opt out of direct marketing at any time.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe your privacy rights have been breached.

To exercise any of these rights, contact us at info@wristwrist.world.

7. International Data Transfers

Some third-party service providers (including Google) may process your data outside of Australia. We take reasonable steps to ensure overseas recipients handle your data in a manner consistent with the APPs.

8. Data Retention

We retain order enquiry data for up to 24 months for customer service purposes. Contact form data is retained for up to 12 months. Analytics data is governed by Google's own retention policies.

9. Children's Privacy

Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from children.

10. Third-Party Services

This website uses the following third-party services where consent is obtained:

Google Analytics - website traffic analysis (cookies: _ga, _gid, _gat).
Google Ads Conversion Tracking & Remarketing - advertising measurement (cookies: _gcl_au, _gcl_aw; signals: ad_storage, ad_user_data, ad_personalization).
Google Maps - embedded map on our contact page (Google's privacy policy applies).
All third-party cookies are subject to Consent Mode v2: denied by default until your consent is given.

11. Cookies

We use cookies to operate this website and, with your consent, for analytics and advertising. See our Cookie Policy for full details.

12. Policy Updates

We may update this policy from time to time. The current version will always be available on this page with the date of last update shown above.

13. Contact

Verdana Naturals Pty Ltd · ABN 54 781 362 094
84 Flinders Lane, Melbourne VIC 3000, Australia
Email: info@wristwrist.world
Phone: +61 3 9147 2038